Privacy Policy

Last updated: 13 Sept 2025

Narvuk respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website [yourwebsite.com], access member areas, or purchase merchandise and subscriptions.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide to Us

  • Name, email address, and other contact details when you sign up for newsletters, memberships, or complete forms.

  • Account details (such as login information, membership preferences, and subscription choices) when you create a member profile.

  • Billing and shipping information when purchasing merchandise, digital products or subscriptions.

  • Messages or inquiries you send to us.

b) Payment Information

  • Payments for merchandise, digital products and memberships are processed securely by third-party providers (such as Squarespace, Stripe, or PayPal).

  • We do not store or have access to full credit card details.

c) Automatically Collected Information

  • IP address, browser type, device details, and pages visited, collected via cookies or analytics tools.

We do not knowingly collect personal information from children under 13. If such information is discovered, we will promptly delete it.

2. How We Use Your Information

We use the information collected to:

  • Provide access to free and paid member areas.

  • Process orders, subscriptions, and payments.

  • Send order confirmations, renewal reminders, shipping updates, and membership communications.

  • Respond to your messages or requests.

  • Provide newsletters, updates, and promotional content (only if you have subscribed).

  • Improve our website, music promotions, store, and fan/member experiences.

  • Analyse site traffic and usage to improve performance.

3. Sharing of Information

We do not sell or trade your personal information. We may share information only in the following cases:

  • With trusted service providers (such as Squarespace, payment processors, and shipping carriers) to operate our website, store, and memberships.

  • With analytics or email platforms that help us communicate with fans and members.

  • If required by law, regulation, or legal process.

4. Memberships and Subscriptions

  • When you create a free or paid membership, we collect account details such as your name, email, and subscription preferences.

  • Paid memberships are billed through our payment providers, and we do not store full payment details.

  • We may contact you about your membership, such as renewal notices, account updates, or important service changes.

  • You may cancel your membership or request account deletion at any time by adjusting your account settings or contacting us.

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Keep you logged into member areas.

  • Remember your preferences.

  • Track site usage and improve performance.

You can disable cookies in your browser, though some features (such as checkout or member logins) may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Cancel memberships or unsubscribe from emails at any time.

  • Restrict or object to certain types of data processing.

To exercise these rights, contact us at [your email address].

7. Data Retention

  • Order and subscription data may be retained as required by law for tax, accounting, or compliance purposes.

  • Member account information is kept for as long as your membership is active. You may request deletion at any time.

  • Marketing data (such as newsletter sign-ups) is kept until you unsubscribe.

8. Data Security

We take reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our site may include links to other platforms (such as streaming services, ticketing vendors, or social media). We are not responsible for the privacy practices of those sites and recommend reviewing their policies.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

contact@narvuk.com
https://narvuk.com